Phyxius

Terms of Service

By accessing or using Phyxius, you agree to be bound by these Terms of Service. If you do not agree, you may not use our platform.

1. Eligibility & Accounts

You must be at least 18 years old to use our services. You are responsible for safeguarding your account credentials and all activity under your account.

2. Acceptable Use

You agree not to misuse the platform, attempt unauthorized access, or use Phyxius in violation of any applicable laws.

3. Subscriptions & Payments

Subscription fees are billed according to the plan selected (semi-annual or annual). All payments are processed securely through Stripe. Refunds are subject to our refund policy.

4. Intellectual Property

All content, code, and features of Phyxius are owned by us or our licensors and protected under applicable intellectual property laws.

5. Termination

We may suspend or terminate your access if you violate these Terms. You may cancel your subscription anytime via your account settings.

6. Limitation of Liability

Phyxius is provided “as is.” We disclaim liability for indirect, incidental, or consequential damages to the maximum extent permitted by law.

7. Governing Law

These Terms are governed by the laws of the State of Virginia, without regard to conflict of law principles.

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Phyxius collects, uses, and protects your information.

1. Information We Collect

We collect personal details (like name, email, and billing info), documents you upload, and technical data (IP address, browser type, and usage analytics).

2. How We Use Information

We use your information to operate and improve our services, process payments, provide customer support, and ensure security. We never sell your data.

3. Data Security

Your data is encrypted in transit and at rest. We use Google Cloud infrastructure with strict role-based access controls and monitoring.

4. Sharing of Information

We share data only with trusted service providers under confidentiality agreements (e.g., Stripe for payments). We do not share data for advertising or external AI training.

5. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Your Rights

You may access, update, or delete your personal information at any time. If you are in the EU/EEA, you have GDPR rights including data portability and objection to processing.

7. Contact Us

If you have questions or concerns about this policy, please contact us at support@phyxius.ai.

8. Cookies & Tracking

Phyxius uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how users interact with our platform. Essential cookies are required for login and security, while optional cookies may be used to improve performance. You can control cookie preferences through your browser settings.